Self-storage operations software

Automate the work that keeps you stuck at the office

Gatepost brings leads, payments, pricing, calls, maintenance, and daily follow-up into one clear workflow so operators can spend fewer hours chasing tasks.

Built to save operator timeReview first, automate when readyNo credit card required
Review-first workflow

Dashboard / Work Queue

Operator workspace

Work Queue

Curated tasks from tenants, leads, units, and move-ins.

Work QueueLive AutomationsAutomate History

messages to reply to

1

customers awaiting response

lead tasks

14

follow-ups ready

new home listings

5

owner lookup needed

rate reviews

4

prices ready for approval

unassigned work

2

work orders need an owner

Work Queue

Automate all61 active items

Reply to Alicia Baker

Inbound sms: Tenant acknowledged the account update.

Review 10x20 rate change

Market data supports a small price adjustment.

Prepare move-in for Testan Smith

Lease, payment, and unit handoff are ready.

Follow up with Melissa Taylor

A-16 owes $416; collections plan is drafted.

Assign lock access request

Tenant portal work order needs an owner.

Convert listing lead

New home listing matched near the facility.

Drafts the next message
Keeps follow-up on schedule
Logs what operators approve

Built for independent self-storage operators who need their time back

StoreSmart FacilitiesMetro Self StorageSecureLock HoldingsKeystone Storage Co.Pacific Coast StorageHeartland Storage Group

The problem

Your software shouldn't hold you back

Operators lose hours to small tasks that never stop: missed calls, stale leads, delinquency follow-up, rate checks, move-ins, and owner updates.

Legacy Software

Clunky interfaces from the 2000s that frustrate your staff and drive prospects away.

Fragmented Tools

Separate systems for billing, communication, marketing, and reporting that never talk to each other.

Manual Operations

Hours spent chasing delinquent tenants, adjusting rates, and following up on leads by hand.

Features

Everything you need to run a modern facility

Gatepost brings the work into one place, then helps operators decide what to review, send, schedule, assign, or automate.

Work Queue

Start each day with one prioritized list for leads, delinquencies, move-ins, maintenance, renewals, and messages that need a reply.

Automate Pipelines

Build repeatable follow-up pipelines for leads, delinquency, lease renewals, move-ins, and rate reviews while keeping operators in control.

Dynamic Pricing

Compare unit prices with local competitors, track market evidence, and review rate recommendations before any change goes live.

Delinquency and Liens

Draft notices, track collection steps, organize statutory checklists, and keep lien work visible without burying operators in legal clutter.

Calls and Communication

Keep calls, emails, texts, notes, and summaries in one tenant or lead timeline so every handoff has context.

Tenant and Unit Management

Manage tenants, documents, access codes, maintenance, facility maps, reports, accounting exports, and the tenant portal from one workspace.

How it works

Up and running in three steps

Start with clear review workflows, then turn on more automation as your team gets comfortable.

1

Bring in the Facility

Load units, tenants, rates, people, settings, and connected inboxes so Gatepost knows the operation.

2

Choose What to Automate

Use review-first mode for sensitive work, then switch stable pipelines to run automatically when the safeguards are ready.

3

Run the Day from One Queue

Operators see what needs attention, what Gatepost prepared, and what already moved forward.

Pricing

Packages that grow with the operator

Final packaging is still being shaped, but Gatepost is organized around three clear levels of operational depth.

Core

For operators who want control and clarity

Foundational

Pricing to be finalized

  • Dashboard and work queue
  • Tenant, unit, and document management
  • Maintenance work orders
  • Reports and accounting exports
  • Tenant portal preview
  • Operator-reviewed communication tools
More Automation

Growth

For teams ready to reduce repetitive work

Automate

Pricing to be finalized

  • Everything in Core
  • Lead follow-up pipelines
  • Listing feed and lead scoring
  • Delinquency and lease-renewal workflows
  • Dynamic pricing recommendations
  • Communication summaries and drafts

Autopilot

For operators who want more work handled automatically

Full-Service

Pricing to be finalized

  • Everything in Growth
  • Automatic runs for approved pipelines
  • Voice outreach and after-hours support paths
  • Multi-facility portfolio views
  • Advanced reporting and owner summaries
  • Higher-touch onboarding and support

Core, Growth, and Autopilot tiers are subject to final packaging decisions.

Testimonials

Operators love Gatepost

Gatepost gave us one place to see leads, collections, and daily tasks. I stopped living in spreadsheets by the end of the first week.

Sarah Mitchell

Owner, Lakeview Storage — Austin, TX

Delinquency dropped by half. I used to spend 10 hours a week chasing late payments. Now I spend zero. Automate just works.

Marcus Chen

Operations Manager, SecureSpace — Phoenix, AZ

The best part is not having to remember every follow-up myself. The work shows up, the message is ready, and my team knows what to do next.

Jennifer Reeves

Regional Director, Summit Storage Group — Denver, CO

Ready to spend less time at the office?

Automate the repeat work, keep operators in control, and give your team a calmer way to run the facility.

14-day free trial · No credit card required